Technical & NPD Coordinator

Alexander Steele is delighted to be working in partnership with a premium foods business. They supply high-quality products into food service and B2B Manufacturing channels. Due to growth the business is looking to appoint a Food Technologist to join their team. On offer: A salary of £35,000 - £37,000 depending on experience Hybrid working Monday to Friday (4 days WFH & 1 day on site in London) Company pension 25 days holiday plus bank holidays The role: As the Food Technologist, your primary responsibility will be to provide support to the technical function. The role will involve efficiently handling customer enquiries and complaints while collaborating with stakeholders across the business to ensure the company's objectives are achieved in an efficient and effective manner. Key Responsibilities: Development of the documentation for product launches. Support with NPD/EPD project management. Accurate completion of specifications (Customer and new products) Provide comprehensive technical support and work cross collaboratively with other departments including commercial and supply chain Ensure that all customer complaints and enquiries are dealt with efficiently and effectively Ensure that all internal databases updated accurately and maintained. Support technical by providing product and supplier specific information to customers. Communicate relevant customer COP internally to the technical function Support with supplier gap analysis visits when requested. The candidate: Hold a degree in Food Technology/ Science or recognised food safety qualifications. At least 3 years experience working in either a food manufacturing or agent & broker environment. Has HACCP knowledge and other appropriate professional qualifications. Be able to multi-task and work well under pressure against tight deadlines. Be analytical, interpersonal and the ability to be able to influence others at all levels effectively. Numerate, literate with intermediate IT Skills including Word, Excel and PowerPoint. If you have the relevant experience and you're on the market for a new role, please apply with an up to date CV or for more information please contact me on 07837566646